Polar Training

Bespoke training solutions to help

 

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Dealing with Difficult People

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What can frontline staff do to make those difficult conversations with customers or service users easier to handle?

Managing Stress in the Workplace

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Why the best stress policies aren’t enough on their own.

Debt and Mental Health

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What are the implications for organisations who employ staff dealing with debt recovery?

Customers or service users who talk about suicide

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How should frontline staff respond to individuals who talk about suicide and what can organisations do about it?

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As a qualified training professional Jonathan has been working with clients across the public, private and not for profit sectors for more than fifteen years. The following clients represent a selection of the organisations he has worked with:

Private Sector

  • Royal Mail
  • BP
  • Royal London Insurance
  • Compass Foods
  • McCormick UK
  • Portakabin
  • Atkins Global
  • Deutsche Bank
  • Nationwide Group Staff Union
  • Legal and General
  • Intervet UK Ltd
  • Business in the Community Ireland
  • Southern Trains
  • National Express East Anglia
  • Association of Train Operating Companies
  • Novo Nordisk
  • Barndoc Ltd
  • Scottish Water Solutions Ltd
  • Westfield Shoppingtowns
  • The Learning Collaboration
  • Network Rail
  • Financial Ombudsman Service
  • Credit Services Association

 

Public Sector

  • Thurrock Housing and Social Care
  • Sussex Oakleaf Housing Association
  • West Yorkshire Passenger Transport Executive
  • Halton PCT
  • University of Dundee
  • The Law Society
  • Suffolk Constabulary
  • Forth Valley NHS
  • Thames Valley Police
  • Bristol PCT
  • SE Coast Ambulance Service
  • Refugee Council
  • The Greater Glasgow and Clyde NHS
  • UCLH (Young Persons Cancer Unit)
  • Sentinal Housing Association
  • Coleg Menai
  • Dacorum Borough Council
  • University College for Creative Arts
  • Boston Crisis Team
  • Anglia Ruskin University
  • NHS Shetland
  • Prison and Probation Ombudsman
  • Galashiels Academy
  • Dacorum Sports Trust
  • West London Mental Health Trust
  • Youth Justice Board
  • Ministry of Justice
  • The Mental Health Foundation
  • General Medical Council

 

Not for profit sector

  • Samaritans
  • British Osteopathic Association
  • Carers Federation ICAS
  • MIND
  • Salvation Army
  • Ian Rennie Hospice at Home
  • Crossline Scotland
  • CROP UK
  • Music in Prisons
  • Coeliac UK
  • Breakthrough Breast Cancer
  • Cancer Research UK
  • The Student Room
  • Adults Supporting Adults
  • Self Harm Network